Insurers have long lagged behind other industries when it comes to digital capabilities, but industry disruption is nearing a tipping point where incumbents either catch up or fall off.
BII
Several factors are leading legacy insurers to digitally transform, including changing consumer demands, technological advances, and new regulation. Meanwhile, the coronavirus pandemic is driving even greater demand for innovative offerings and solutions for customers and insurers alike. While the virus will eventually pass, technology's profound impact on the industry is here to stay.
In the Future of Insurance: Digitization slide deck, Insider Intelligence analyzes the forces driving digital transformation in the insurance business.
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source https://www.businessinsider.com/9-12-2021-future-of-insurance-digitization